Purpose

This study aims to examine the effect of Industry 4.0 technology on resilience in established cross-border supply chain(s) (SC).

Design/methodology/approach

A literature review provides insight into the resilience capabilities of cross-border SC. The research uses a case study of operational international SC: the producers, importers, logistics companies and UK Government (UKG) departments. Semi-structured interviews determine the resilience capabilities and approaches of participants within cross-border SC and how implementing an Industry 4.0 Internet of Things (IoT) and capitals Distributed Ledger (blockchain) based technology platform changes SC resilience capabilities and approaches.

Findings

A blockchain-based platform introduces common assured data, reducing data duplication. When combined with IoT technology, the platform improves end-to-end SC visibility and information sharing. Industry 4.0 technology builds collaboration, trust, improved agility, adaptability and integration. It enables common resilience capabilities and approaches that reduce the de-coupling between government agencies and participants of cross-border SC.

Research limitations/implications

The case study presents challenges specific to UKG’s customs border operations; research needs to be repeated in different contexts to confirm findings are generalisable.

Practical implications

Operational SC and UKG customs and excise departments must align their resilience strategies to gain full advantage of Industry 4.0 technologies.

Originality/value

Case study research shows how Industry 4.0 technology reduces the de-coupling between the SC and UKG, enhancing common resilience capabilities within established cross-border operations. Improved information sharing and SC visibility provided by IoT and blockchain technologies support the development of resilience in established cross-border SC and enhance interactions with UKG at the customs border.

中文翻译：

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工业 4.0 技术对现有跨境供应链弹性的影响

目的

本研究旨在探讨工业 4.0 技术对已建立的跨境供应链 (SC) 弹性的影响。

设计/方法论/途径

文献综述提供了对跨境供应链弹性能力的见解。该研究采用了国际供应链运营案例研究：生产商、进口商、物流公司和英国政府 (UKG) 部门。半结构化访谈确定跨境供应链参与者的弹性能力和方法，以及实施工业 4.0 物联网 (IoT) 和资本分布式账本（区块链）技术平台如何改变供应链弹性能力和方法。

发现

基于区块链的平台引入了共同的有保证的数据，减少了数据重复。当与物联网技术结合时，该平台提高了端到端 SC 可见性和信息共享。工业 4.0 技术构建协作、信任、提高敏捷性、适应性和集成性。它实现了共同的弹性能力和方法，减少了政府机构和跨境供应链参与者之间的脱钩。

研究局限性/影响

该案例研究提出了 UKG 海关边境业务特有的挑战；需要在不同的背景下重复研究，以确认研究结果具有普遍性。

实际影响

SC 和 UKG 海关和税务部门的运营部门必须调整其弹性战略，以充分利用工业 4.0 技术。

原创性/价值

案例研究展示了工业 4.0 技术如何减少 SC 和 UKG 之间的脱钩，增强已建立的跨境业务中的共同弹性能力。物联网和区块链技术提供的信息共享和供应链透明度得到改善，支持已建立的跨境供应链的弹性发展，并加强与 UKG 在海关边境的互动。