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The AI empathy effect: a mechanism of emotional contagion
Journal of Hospitality Marketing & Management ( IF 11.9 ) Pub Date : 2024-02-22 , DOI: 10.1080/19368623.2024.2315954
Weifang Liu 1 , Shan Zhang 1 , Tingting Zhang 1 , Qiuchan Gu 1 , Wei Han 1 , Yupeng Zhu 2
Affiliation  

While advances in technology have led to the widespread use of artificial intelligence (AI) in frontline services, the AI empathic effect is often overlooked. Based on emotional contagion theory, t...

中文翻译:


人工智能同理心效应:情绪传染的机制



虽然技术进步导致人工智能(AI)在一线服务中广泛使用,但人工智能的共情效应却常常被忽视。基于情绪传染理论,...
更新日期:2024-02-22
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