Firms are increasingly adopting digital transformation as a strategic priority. However, the path to successful transformation remains uncertain for many organizations. This paper examines the establishment and evolution of competency centers in two case study organizations, historically used in enterprise systems, in addressing the complexity and challenges of digital transformation. The interactions within these competency centers are analyzed through assemblage theory to understand the emergent relations between heterogeneous parts (technology, people, and organization) and the dynamic processes of new configurations. The insights from this research show the critical role of the competency center in any enterprise system's success and how it could continue playing a central role in future digital transformation initiatives. By providing a new lens to examine these issues, the assemblage theory provided a new theoretical perspective to the IS field and a new alternative empirical setting to the organizational literature.

企业越来越多地将数字化转型作为战略重点。然而，对于许多组织来说，成功转型的道路仍然不确定。本文探讨了两个案例研究组织中过去用于企业系统的能力中心的建立和演变，以解决数字化转型的复杂性和挑战。通过组合理论分析这些能力中心内的相互作用，以理解异质部分（技术、人员和组织）之间的新兴关系以及新配置的动态过程。这项研究的见解表明了能力中心在任何企业系统成功中的关键作用，以及它如何在未来的数字化转型计划中继续发挥核心作用。通过提供一个新的视角来审视这些问题，组合理论为 IS 领域提供了新的理论视角，并为组织文献提供了新的替代经验背景。