This study examines the impact that the argumentative salience of technology frames of references has on the execution of complex IS implementation projects. It employs Toulmin's argument model to develop argument maps that depict the structure of argumentation that took place during the development and implementation of an interorganizational health information exchange initiative (HIE) that took place in southeast USA. Toulmin's argument model faciliated the portrayal of frame salience in terms of three structural properties (i.e., blindness, indifference, and ownership). The study used these properties to show how the breadth, depth and conspicuity of frame structures changed during the course of the project and demonstrated how these changes impacted both the level of contestation observed in the project as well as project outcomes. In addition to lending insights that are specific to this case, our conceptualization of frame structure lends itself to cross-case comparisons and future theory building as the impact of these argument structures can be evaluated in a multitude of different contexts.

本研究考察了技术参考框架的争论显着性对复杂 IS 实施项目执行的影响。它采用 Toulmin 的论证模型来开发论证图，该图描绘了在美国东南部发生的组织间健康信息交换倡议 (HIE) 的制定和实施过程中发生的论证结构。图尔敏的论证模型促进了框架显着性在三个结构属性（即盲目性、冷漠性和所有权）方面的刻画。该研究使用这些属性来展示框架结构的广度、深度和显着性在项目过程中如何变化，并展示这些变化如何影响项目中观察到的争论水平以及项目结果。