ABSTRACT

Although expecting to undertake core tasks affirming their professional identity, employees often have to deal with tasks they perceive as unnecessary or unreasonable. The concept of illegitimate tasks captures this phenomenon and has attracted growing attention since its first appearance. Illegitimate tasks have been found to explain unique variance in well-being and strain. Given a burgeoning body of literature, a systematic narrative review of illegitimate tasks is warranted. This review summarises research regarding illegitimate tasks’ antecedents (leadership, workplace characteristics, individual characteristics, and job characteristics) and outcomes (emotions, work attitudes and cognition, work behaviour, health and well-being, and interpersonal relationships). In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research.

摘要

尽管员工希望承担核心任务来确认他们的职业身份，但他们经常不得不处理他们认为不必要或不合理的任务。非法任务的概念抓住了这一现象，并且自首次出现以来就引起了越来越多的关注。人们发现，非法任务可以解释幸福感和压力的独特差异。鉴于文献数量不断增加，有必要对非法任务进行系统的叙述性审查。本综述总结了有关非法任务的前因（领导力、工作场所特征、个人特征和工作特征）和结果（情绪、工作态度和认知、工作行为、健康和福祉以及人际关系）的研究。此外，我们回顾迄今为止就这些关系的调节者和调解者所做的工作。最后，我们提出了未来的研究方向。