个人简介

Academic Qualifications Ph.D, Interpersonal Communication, Bangkok University-Ohio University, Thailand – USA MBA, General MBA, The University of Nottingham, England GDFM, Financial Management, Singapore Institute of Management, Singapore B.Sc, Computer Sc./Information Systems, Deakin University , Australia Teaching Undergraduate Courses Business Communication I (MGMT202) Business Communication II (MGMT203) Advance Business Communication (MGMT304) Communication Management (MGMT367) Interpersonal and Small Group Communication (COMM102) Research Methods (MGMT3004) Business Communications (MGMT2000) Entrepreneurship (GBMT4006) Postgraduate Courses Negotiation Skills (IMBB140) Communication and Presentation Skills (IMBB102)

研究领域

Organizational Communication & Behavior Nonverbal & Computer Mediated Communication Microfinance and small businesses Well being & tourist studies

Research Projects An analysis of exchange students?? communication satisfaction of Macau, SAR. A proposal submitted to the Research Committee of the University of Macau (2005). Principal Investigator An analysis of FBA students?? perception of University of Macau services and program offered by FBA. Funded by Research Committee of the University of Macau, 2003-2005. Principal Investigator.

近期论文

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Chan, S. H., Kong, S. H. & Lei, C. K. (2019). The work values and job involvement of the Post-80s employees in hospitality and tourism industry: empirical evidence from Macau. Journal of Human Resources in Hospitality and Tourism, 28(2), 194-214. (ABS1) Chan S. H., & Ao, C.T. (2018). The mediating effects of job satisfaction and organizational commitment on turnover intention, in the relationships between pay satisfaction and work–family conflict. Journal of Quality Assurance in Hospitality & Tourism, 20(2), 206-229. (ABS1) Wan, P.,& Chan S. H. (2018). Perceptions of casino dealers toward organizational justice: Are there any gender differences? Journal of Human Resources in Hospitality and Tourism, Volume 17(3), 271-295.(ABS1) Chan, S. H., & Lai, H. Y. (2017). Understanding the link between communication satisfaction and organizational citizenship behavior. Journal of Business Research, 70, 214–223.(ABS3) Wan, Y.K.P., Chan, S. H., & Huang, H.L.W. (2017). Environmental awareness, initiative and performance in the hotel industry: A case of Macau. Tourism Review, 72(1), 87-103. (ABS1) Chan, S. H., & Ng, T.S. (2016). Ethical Negotiation Values of Chinese negotiators. Journal of Business Research, 69(2), 823-830.(ABS3) Chan, S. H., Mai, X., Kuok, O.M., & Kong, S.H. (2016). The influence of satisfaction and promotability on the relation between career adaptability and turnover intentions. Journal of Vocational Behavior, 92, 167-175.(ABS4) Chan, S.H., & Mai, X. (2015). The relation of career adaptability to satisfaction and turnover intentions. Journal of Vocational Behavior, 89, 130-139. (ABS4) Chan S. H., Wan, P., & Wong, I. (2015). Exploring the differences among Chinese casino gamblers’ characteristics, motivations and behaviors. Journal of Vacation Marketing, 21(1), 23-36. (ABS1) Chan S. H., Wan, P. & Kuok, K. (2015). The relationships among demographic and work-related characteristics, burnout, job satisfaction and turnover intention of casino employees in Macau. Journal of Hospitality Marketing & Management. 24(4), 345-374. (ABS1) Chan, S.H., & Lin, J. (2015). Microfinance products and service quality in financial and quasi-financial institutions in China. Strategic Change, 24(3), 267-284. (ABS2) Selected Conference Papers The interrelationships between casino brand image, casino service, customer satisfaction and loyalty. A paper presented at the 2018 Global Marketing Conference, Hotel New Otani Tokyo, Tokyo, Japan, July 26-29, 2018. Chan, S.H., Wan, P., Joen, M. The influence of positive affect in the relations between self-esteem, job search self-esteem and career adaptability of undergraduate Korean students. A paper presented at the 12th Biennial Conference of Asian Consumer and Family Economics Association (ACFEA), Fuzhou, China, July 11-14, 2018. Chan, S.H., Chan, K.T., Joen, M. La qualité de l’emploi : validation d’un instrument de mesure et comparaison internationale des attentes. Association Internationale de Management Strategique (AIMS), XXVIIth annual Conference, University of Montpellier, Montpellier, France, June 6-8, 2018. Ben Yedder , M.; Chan, S.H. ; Bader, F.; Vipulakom, K.; Santini, P.P.; Peretti, J.M. Understanding the influence of future work self and self-esteem on career adaptability. A paper presented at the AIB SE-Asia 2017 Regional Conference, Chiangmai, Thailand, December 7-9, 2017. Chan, S.H., Chan, K.T.